erek 20 Casino & Sportsbook Data Care
This page describes what we collect when you use erek 20 and how we keep that data protected. We handle your information carefully, following standard security practices and applicable data-protection law. Our commitment is to be clear about what we do with your account details, transaction history, and gaming activity.
We at erek 20 operate an online entertainment service available where local law permits. When you open an account with us, you provide personal details — your name, email, phone, and payment information. We also collect data about how you use our platform: which markets you browse, which games you visit, your deposit and withdrawal patterns, and your session activity. This page sets out how we collect, store, use, and protect that data.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.
What we collect on erek 20
We collect your account information when you register. This includes your full name, email address, phone number, date of birth, and residential address. We also collect identity documents — a copy of your ID card or passport — as part of account verification. We undertake standard security practices to keep this data encrypted and access-restricted.
We collect transaction data: every deposit, withdrawal, bonus claim, and wager you place. This includes the payment method you use — whether DANA, e-wallet, mobile banking, local payment, or a bank transfer via online payment, e-wallet, mobile banking, or local payment. We record the amount, timestamp, and status of each transaction. We also log which games or markets you access, how long you stay in each session, and which features you use.
We collect technical data: your IP address, device type, browser version, and operating system. We use cookies to remember your preferences and keep you logged in. We also record your interaction patterns — the pages you visit, the buttons you click, and the time you spend in each area. This helps us understand how our platform works and where we can improve the experience.
How we use your data on erek 20
We use your account information to verify your identity, process your deposits and withdrawals, and communicate with you about your account status. If you contact our support team about a Liga 1 match, a live blackjack session, or a withdrawal delay, we keep a record of that conversation. We also use your data to detect fraud, comply with legal obligations, and resolve disputes.
We use your transaction data to calculate your account balance, track bonus eligibility, and generate your account statement. We analyze aggregated transaction patterns — not linked to your name — to understand player behaviour across our platform and improve our game selection and payment options.
We use your technical data to maintain platform security, troubleshoot technical issues, and personalise your experience. For example, if you always access erek 20 on a mobile browser, we optimise the layout for that device. If you consistently play Dragon Tiger during evening hours around Idul Fitri or Idul Adha, we may highlight that game during those periods — but we do not share this pattern with third parties.
Third-party processors and data location
We use third-party payment processors to handle deposits and withdrawals. When you deposit via online payment or e-wallet, that payment company receives your transaction details. Our payment processors comply with industry-standard encryption and are contractually bound to protect your data. They do not use your information for marketing or any purpose outside the transaction itself.
Our servers may sit outside your jurisdiction. This means your data may be stored and processed in countries with different data-protection laws. We undertake to apply the same security standard regardless of server location. All data in transit is encrypted using standard TLS protocols.
We do not sell or rent your personal data. We do not share your account information with third-party marketing companies. We may share anonymised, aggregated data — such as "X players accessed Champions League markets on a particular date" — with analytics partners to measure platform performance. But your name, email, and transaction history remain private to erek 20 and our essential service partners.
Your data rights on erek 20
You have the right to access, correct, or request deletion of your personal data, subject to legal and regulatory requirements. Contact our support team to exercise these rights.
Cookies and tracking
We use cookies to store your login session, remember your language preference, and track your activity on erek 20. These are essential for the platform to function — without them, you would need to log in every time you refresh the page. We also use non-essential cookies to measure which pages are most visited and which games are most popular.
Your browser settings allow you to reject or delete cookies. If you do, some erek 20 features may not work as expected. We do not track you across other websites. Our cookies are used only within the erek 20 platform.
Data retention and deletion
We keep your account data as long as your account is active. If you request account closure, we retain your transaction history for a period set by law — usually several years — to comply with anti-money-laundering and tax-authority requirements. We do not retain your password, but we do retain a record that you had an account with us.
You can request deletion of non-essential data — such as cookies and behavioural logs — at any time. Contact our support team to submit a data-deletion request. Essential account and transaction data cannot be deleted while your account is active or within the legal retention window.
Contact us about your data
If you have questions about how we handle your data, or if you want to exercise your data rights, reach out to our support team. We undertake to respond within a standard timeframe — usually within five working days. Our team can help you access your account statement, correct an address, or request a data-deletion report.
We update this privacy policy from time to time to reflect changes in our practice or legal requirements. Material changes will be notified to you by email. By continuing to use erek 20, you agree to the current version of this policy.